cash 77 Platform Privacy Notice

This page describes what we collect when you use cash 77 and how we keep that data protected. We operate an online entertainment platform available where local law permits. Our service spans football betting (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets. To deliver these services, we collect and process personal information — your name, contact details, payment methods, and account activity.

We take data protection seriously. Our privacy commitments are built into how we design our platform, verify accounts, process payments, and support users. This notice explains your rights and our obligations under applicable data protection law.

What we collect and why

We collect personal data in three categories: account registration, payment processing, and platform activity.

Account registration. When you open an account on cash 77, we ask for your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering rules, and contact you about your account. We also collect a photo ID (passport, national ID, or driver's licence) and proof of address (utility bill or bank statement) to confirm you are who you say you are.

Payment data. When you deposit or withdraw funds, we collect transaction details — the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account via mobile banking, local payment, online payment, e-wallet), the date, and the status. We do not store your full payment card or e-wallet credentials; payment processors handle that securely on their own systems. We keep transaction records to reconcile your account balance, detect fraud, and meet regulatory reporting requirements.

Platform activity. We log your login times, the games you play, your bets and results, and your account balance changes. We use this data to deliver the service, troubleshoot technical issues, and detect suspicious activity. We also collect your IP address and device information (browser type, operating system) to protect your account from unauthorised access.

Cookies and tracking

We use cookies to keep you logged in, remember your preferences, and measure how you use cash 77. You can disable cookies in your browser settings, but some features may not work properly.

How we share your data

We do not sell your personal information. We share data only when necessary to deliver our service or comply with law.

  • Payment processors. We share your transaction details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners (online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals.
  • Compliance and law enforcement. We may disclose your information to government agencies, financial regulators, or law enforcement if required by law or to prevent fraud.
  • Service providers. We use third-party vendors for hosting, email delivery, and customer support. These vendors are bound by confidentiality agreements and may only use your data to provide services to us.
  • Fraud detection. We share transaction patterns with anti-fraud services to protect your account and ours.

Your rights on cash 77

You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you. If you believe your data is inaccurate, you can ask us to update it. You may also request that we delete your account and associated data, subject to legal retention requirements (we may need to keep transaction records for several years for tax and anti-money-laundering compliance).

To exercise these rights, contact our support team through your account dashboard or email the address listed at the end of this notice. We will respond within 30 days.

Data retention and security

We keep your personal data only as long as necessary. Account information is retained for the life of your account plus seven years after closure (to meet financial reporting rules). Transaction records are kept for at least five years. Payment card details are not stored by us — payment processors retain them according to their own policies.

We protect your data using encryption, secure servers, and access controls. Our servers may sit outside your jurisdiction; by using cash 77, you consent to your data being processed internationally. We conduct regular security audits and respond to data breaches according to applicable law.

Service availability and jurisdiction

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are unsure whether cash 77 is available in your location, contact our support team before opening an account.

This privacy notice applies to all users of cash 77, regardless of location. If you have questions about how we handle your data, or if you wish to report a privacy concern, contact us using the details below. We are committed to resolving data protection issues promptly.

Contact us

  • Email: [email protected]
  • Account dashboard: Help Centre
  • Response time: standard business hours

Last updated: 2025. This notice may change as our service evolves. We will notify you of material changes via email or a notice on cash 77.